At Vending-MachinesForSale.com, we strive to ensure you are fully satisfied with your purchase. Please review our policy below regarding returns, refunds, and exchanges.
Returns
Due to the nature of vending machines and related equipment, returns are accepted only under the following conditions:
- The item is defective, damaged, or not as described
- You notify us within 7 days of delivery
- The product is unused and in its original condition and packaging
To request a return, please contact us with your order details and a description (and photos, if applicable) of the issue.
Non-Returnable Items
The following items are not eligible for return:
- Used or installed machines
- Customized or special-order equipment
- Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
- Refunds will be processed to the original payment method
- Processing times may vary depending on your bank or payment provider
Shipping and handling fees are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us to arrange a replacement.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost return shipments
Order Cancellations
Orders may be canceled within 24 hours of purchase, provided the order has not yet been processed or shipped. After this period, cancellations may not be possible.
Contact Us
If you have any questions or would like to initiate a return or refund request, please contact us:
Phone: 734-657-5436
Address: 725 NE 166th St
Miami, Florida 33162
United States