Refund Policy for Vending Machines

At our store, we strive to provide the highest quality products and excellent customer service through our vending machines. We understand that sometimes circumstances may arise that require a refund. This refund policy outlines the terms and conditions under which refunds are issued for purchases made through our vending machines.

     

      1. Eligibility for Refunds:

           

            • Refunds are only available for purchases made through our website.

            • The machine must be defective,  or not as described.

            • Refund requests must be made within 30 days of the original purchase.

        1. Refund Process:

             

              • To request a refund, please contact our customer support team at [contact information].

              • Provide your name, contact details, the location of the vending machine, and a clear description of the issue.

              • Our customer support team will review your request and may require additional information or evidence to validate the claim.

              • Once your refund request is approved, we will process the refund within 3 business days.

          1. Refund Options:

               

                • Refunds will be issued in the same form of payment used for the original purchase.

                • If the original payment method is not available for a refund (e.g., expired credit card), we will work with you to find an alternative refund method.

            1. Non-Refundable Items:

                 

                  • Certain items are non-refundable, including but not limited to:

                       

                        • Consumable products that have been opened or used.

                        • Products damaged due to mishandling by the customer.

                        • Products with expired shelf life that were consumed after purchase.

                        • Products not purchased through our vending machines.

                1. Return of Defective Products:

                     

                      • In some cases, we may request the return of the defective product for inspection.

                      • If a return is necessary, we will provide you with instructions and cover the cost of return shipping.

                  1. Refunds for Vending Machine Malfunctions:

                       

                        • In the event of a vending machine malfunction, resulting in a failed transaction or incorrect charge, please contact our customer support team.

                        • We will investigate the issue and provide a refund if the vending machine malfunction is confirmed.

                    1. Limitations and Disclaimers:

                         

                          • Our refund policy applies solely to purchases made through our vending machines.

                          • We reserve the right to refuse a refund if the eligibility criteria are not met or if the request is fraudulent or malicious.

                          • We are not responsible for any loss or damages incurred as a result of product consumption or use.

                      1. Policy Changes:

                           

                            • We may modify or update this refund policy from time to time.

                            • Any changes will be communicated through our website or other appropriate channels.

                      We hope this refund policy provides clarity on the terms and conditions of refunds for purchases made through our vending machines. If you have any further questions or require assistance, please do not hesitate to contact our customer support team.